The Ombudsman (in Romanian Avocatul Poporului or Ombudsman) and Ombudsman on the Rights of the Child (in Romanian Avocatul Poporului pentru drepturile copilului) are the state authorities which, together with the staff persons of the Ombudsman’s Office (the National Human Rights Institution), are responsible for safeguarding your human rights in Moldova.
How can it help you
Complaints about violations of human rights
The Ombudsman can review complaints about potential human rights violations. If, following the review of the complaint it was found that the rights or freedoms of the petitioner were violated, the Ombudsman issues an advisory opinion with the recommendations on the measure taken to restore the rights of the petitioner. The advisory opinion can’t be appealed and the violator has to inform the Ombudsman in 30 days about the actions taken to restore the rights of the petitioner. Read more about the complaint procedure.
Restoration of rights and prevention of further violations
If the Ombudsman’s review reveals a problem in a law or in practice of state institutions, he/she may (a) submit proposals and recommendations to the authorities and/or persons in key positions to restore the rights of individuals, and (b) propose amendments to legislation to prevent future violations. Ombudsman can also contribute to the amicable resolution of conflicts between public authorities and other persons. In addition, Ombudsman is entitled to undertake other particular procedural actions to contribute to the restoration of the violated right.
Information regarding human rights
If you wish to receive advice from the Ombudsman's Office regarding human rights, you should submit your questions by email secretariat@ombudsman.md or call by landline +373 (022) 23-48-00 or by cell phone +373-60-002-657 or visit the Office personally in Chisinau or one of its regional offices situated in Balti, Cahul, Comrat and Varnita. The Office provides legal information assistance daily through the on-duty lawyer. Additionally, the Ombudsman provides monthly appointments for people to help them.
Activities
- Reviewing and investigation of complaints about human rights violations
- Issuing of proposals and recommendations to public and private institution to restore persons in their human rights
- Contributing to the amiable solution of the conflicts between public authorities and other persons
- Contributing to the improvement of the legislation in the area of human rights
- Submitting proposals and recommendations for the ratification or adhering to international human rights treaties and providing methodological support to ensure their implementation
- Submitting applications and presenting opinions to the Constitutional Court
- Initiating case in courts
- Monitoring of human rights situation in Moldova, reporting on national level and alternative reporting on international level
- Awareness rising in society regarding human rights standards and protection mechanisms
- Examining the complaints of whistle-blowers and providing them protection
More information & Contacts
http://ombudsman.md/en/
E-mail: secretariat@ombudsman.md
Tel: +373 (0) 22-23-48-00
Mob: +373-60-002-657
The Ombudsman’s Office
11/3 Calea Iesilor Str.
Chisinau, MD-2069
Republic of Moldova